Penn State Federal Credit Union



Penny Online help

Penn State Federal - Penny Online FAQ

Q. What is Penny Online?

Q. New to Penny Online? How do I set up a username?

Q. How do I access Penny Online?

Q. Why am I asked for a security code?

Q. What happens if I do not enter the security code within 20 minutes?

Q. Why does Penny Online through a mobile phone browser ask for a security code every log in?

Q. How do I know that Penny Online is secure?

Q. I forgot my username, how do I find out what it is?

Q. I forgot my password, how do I get it reset?

Q. How do I log in?

Q. My browser saved my username or password, how do I remove it?

Q. What is the difference between Penny Online and the Penny Mobile app?

Q. What is the difference between Penny Online and the mobile site?

Q. How do I access Penny Bill Pay?

Q. How do I order checks?

Q. How do I download Penn State Federal transactions into Quicken?

Q. What web browsers are supported?

Q. How do I view transactions?

Q. How many transactions can I see?

Q. How do I apply for a loan online?

Q. How do I view my E-Statement?

Q. How do I change my password?

Q. How do I change my contact information?

Q. How do I do a Share to Share transfer?

Q. How do I do a Cash Advance?

Q. How do I do a check withdrawal?

If your question is not answered here, please call 800-828-4636 or 814-865-7728 during business hours, or email for help.