Attention Members:
Please be aware that one of our insurance partners, TruStage, is currently experiencing a systems outage. Due to the incident, TruStage proactively took its systems offline while working diligently to restore services securely.
Please be cautious of unsolicited phone calls, emails, text messages, or other communications requesting payment, banking information, passwords, or other personal information. Neither Penn State Federal nor our partners will contact you for personal or banking details.
TruStage has established a claims submission page for individuals who need to start a claim.
Scammers Impersonating Financial Institutions.
Fraudsters will do just about anything to get their hands on your money along with personal and financial information — even posing as familiar financial institutions like your Credit Union.
Be diligent and take caution when asked to provide personal information concerning your finances or accounts, especially if you did not initiate the inquiry. Penn State Federal Employees will never call you to ask for your account number, password, PIN, debit or credit card numbers, or other sensitive information. We will not send you a text message asking you to login using a link or call and ask you for your account login credentials.
Keep Your Accounts at Your Fingertips!